Contact Strykt

What you can ask about

• Account access and magic-link sign-in
• Product questions about registers, evidence, and review workflows
• Reminder digest emails — daily summaries for due or overdue reminders you created
• Suspected technical issues or bugs
• Privacy or security questions

Contact support if a reminder email looks wrong or you need help understanding why it was sent.

What to include

• Your work email address
• Workspace or organisation name, if relevant
• A short description of the issue
• Screenshots if useful — redact sensitive content first

What not to send

• Passwords
• API keys or secrets
• Magic-link URLs, session tokens, or cookies
• Unnecessary personal data
• Real customer, employee, or compliance records unless you are authorised to share them

Data requests

You can download a workspace export from Workspace Settings. Workspace owners and admins can permanently delete an archived AI system from the archived systems register. For whole-workspace or account-level deletion, retention, privacy questions or help with exports, email hello@strykt.ai from your signed-in address. We will confirm the request before any account-level permanent deletion is carried out.

What support cannot provide

Strykt can help with product use and records workflow. Support does not provide legal advice, final legal determinations, or compliance guarantees. Review regulatory questions with qualified advisers.